FREQUENTLY ASKED QUESTIONS
If you wish to place an order, please just proceed as follow:
– Add any item you would like to buy to the basket (select size/colour and click on ADD TO BASKET)
– Once all products you want to buy have been added to the basket, please click on the basket (on the top right of our page) and choose delivery option.
– Click on PROCEED TO CHECKOUT
– Please fill in all required information for delivery IF YOU ARE A NEW CUSTOMER and finish your order by selecting payment.
So automatically your account has been created and you can always log in to MY ACCOUNT by using your e-mail and chosen password. You will also receive an order confirmation as well as any details regarding your order per mail.
The selection on our site is live and reflects what is in stock at that moment. Adding an item to your basket does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your basket.
Once you´ve completed the checkout process, a receipt will appear on your screen detailing your final order total, your shipping address, and the purchased items. You can print this receipt for your reference.
You will also receive an order confirmation via e-mail.
YES! You can change your delivery address if your order has not yet been shipped. Please e-mail or call us immediately, and our Customer Services Team will happily assist you.
CONTACT US FOR ANY QUESTIONS
OUR JHB ADDRESS
Johannesburg
Unit 14, Skyview Retail Park
CNR CR Swart and Freda Road
Bromhof, Gauteng 2188
Email: [email protected]
Phone: +27 (11) 791 10 95
OUR PTA ADDRESS
Pretoria
Shop 25, Greenlyn Village Centre,
CNR Thomas Edison and Mackenzie
Pretoria, Gauteng 0081
Email: [email protected]
Phone: +27 (63) 498 67 94